1. Introduction
Reckot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform.
2. Information We Collect
Personal Information: When you create an account, we collect your name, email address, phone number, and payment information (mobile money details).
Event Data: Information about events you create or attend, including event details, ticket purchases, and check-in records.
Usage Data: We automatically collect information about how you interact with our platform, including IP address, browser type, and device information.
3. How We Use Your Information
- ✓ To provide and maintain our services
- ✓ To process transactions and send related information
- ✓ To send you technical notices, updates, and support messages
- ✓ To respond to your comments and questions
- ✓ To analyze usage patterns and improve our platform
- ✓ To detect, prevent, and address technical issues or fraud
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
With Event Organizers: When you purchase a ticket, we share your registration information with the event organizer.
Payment Processors: We share necessary information with MTN MoMo and Orange Money to process your payments.
Legal Requirements: We may disclose information if required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to:
- • Access your personal information
- • Correct inaccurate or incomplete data
- • Request deletion of your data
- • Object to processing of your data
- • Request data portability
8. Cookies
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
reckot@yokwejuste.me